Car Rental Terms and Conditions before Checkout

Before proceeding with your booking, please carefully read and understand the following terms and conditions:

  1. Booking Process and Requirements:
    • Customers are responsible for providing accurate and complete information during the booking process.
    • Failure to provide necessary information or inaccuracies may result in the cancellation of the booking.
    • It is the customer’s responsibility to ensure that all booking requirements, including but not limited to age restrictions, license validity, and payment details, are met.
  2. Payment and Refunds:
    • Upon booking confirmation, customers agree to pay the specified rental fees and any additional charges incurred during the rental period.
    • Any refunds or chargebacks initiated by the customer will be subject to review.
    • Customers are responsible for any chargebacks initiated by their financial institution unless it is determined to be completely the fault of C & P Rent-A-Car.
    • Refunds will be issued only in cases where the company is at fault or if the booking is deemed unacceptable due to reasons beyond the customer’s control.
  3. Responsibility and liability:
    • Customers are fully responsible for the rented vehicle during the rental period.
    • Any damages, fines, or penalties incurred during the rental period will be the responsibility of the customer.
    • Customers are liable for any loss or damage to the vehicle, including theft, regardless of fault, unless otherwise stated in the rental agreement.
  4. Cancellation and Modification:
    • Customers may cancel or modify their booking within the specified time frame and according to the company’s cancellation policy.
    • Cancellations made outside of the specified time frame may incur charges or fees as outlined in the booking terms.
  5. Vehicle Availability and Substitution:
    • While every effort is made to provide the requested vehicle, C & P Rent-A-Car  Pte Ltd reserves the right to substitute the vehicle with a similar or higher category vehicle at no additional cost to the customer.
    • In the event of unavailability of the requested vehicle, C & P Rent-A-Car Pte Ltd will make reasonable efforts to provide suitable alternatives.
  6. Indemnification:
    • By agreeing to these terms and conditions, customers agree to indemnify and hold harmless C & P Rent-A-Car Pte Ltd, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising out of or related to the rental of the vehicle.
  7. Governing Law:
    • These terms and conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

By proceeding with the booking, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions.

If you have any questions or concerns regarding these terms and conditions, please contact us at

C & P Rent-A-Car Pte Ltd reserves the right to update or modify these terms and conditions at any time without prior notice.